return policy

Thank you for shopping with Managed by Amrit. We strive to provide high-quality Home & Kitchen products and want you to be satisfied with your purchase. Please read our Return Policy carefully before making a purchase.

Return Eligibility

We accept returns within 7 days of the delivery date.

To be eligible for a return:

  • The item must be unused, unwashed, and in its original condition.
  • The item must be returned in its original packaging with all accessories, manuals, labels, and tags (if applicable).
  • A valid proof of purchase or order number is required.

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products (unless they arrived damaged or defective).
  • Personal care or hygiene-related items (if applicable).
  • Clearance, sale, or promotional items.
  • Gift cards.
  • Products damaged due to improper use or mishandling by the customer.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

  • Your order number
  • Photos of the product
  • Photos of the packaging
  • A brief description of the issue

Once verified, we will arrange a replacement or an appropriate resolution at no additional cost.

Return Process

To request a return:

  1. Contact our customer support team at support@yourstore.com.
  2. Include your order number and the reason for the return.
  3. Wait for return approval and instructions before sending the item back.
  4. Pack the item securely and ship it to the return address provided by our support team.

Returns sent without prior approval may not be accepted.

Return Shipping

  • If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping costs.
  • For all other approved returns, the customer is responsible for the return shipping charges.

Inspection

Once your returned item is received, it will be inspected. If the return meets our policy requirements, we will process your refund or exchange according to our Refund Policy.

Exchanges

We only offer exchanges for products that are damaged, defective, or incorrectly shipped.

Contact Us

If you have any questions regarding our Return Policy, please contact us:

Managed by Amrit

Email: 245016amrit@gmail.com

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM